Frequently Asked Questions

We offer the following shipping options to make sure you receive your Clickase® order fast and safely:

• Standard Shipping — Delivered within 7-14 business days depending on your location.
  
• Expedited / Express Shipping — Delivered within 3-5 business days for a faster service (extra charges apply).
  
• International Shipping — We ship worldwide! International delivery times vary based on the destination (typically 15-20 business days after dispatch).
  
• Free Shipping — All Orders free shipping in US & Canada.
  

📦 All packages are dispatched within 24-48 hours of order processing.

🔁 Tracking information will be shared via email once your order is shipped.

If you’re not satisfied with your purchase, you can request a refund within 7 days of receiving your order.

Once we receive and inspect the returned item, your refund will be processed within 10 business days to your original payment method.

Please note:

• Items must be unused and in their original packaging.
  
• Shipping charges (if any) are non-refundable.
  

💬 Our goal is to make your shopping experience smooth and worry-free!

Once your order is confirmed, it is usually processed and shipped within 1–2 business days.

Delivery time depends on your location:

• US Orders: 7–14 business days
  
• International Orders: 15–20 business days.

You will receive a tracking link via email or SMS once your order has been shipped, so you can easily track your package in real-time.

🚚 We work hard to deliver your order as quickly as possible!

We accept all major and secure payment options to make your shopping smooth and safe:

• 💳 Credit & Debit Cards: Visa, MasterCard, RuPay, Maestro
  
• 🏦 UPI & Wallets: Google Pay, Apple, PayPal
  
• 💰 Net Banking: All major Indian banks supported
  
• 🛍️ Cash on Delivery (COD): Available on selected pin codes
  
• 🌐 International Payments: Accepted via major credit cards and PayPal
  

🔒 All transactions are securely processed through trusted payment gateways.

Absolutely! Shopping with us is 100% safe and secure.

We use SSL (Secure Socket Layer) encryption to protect your personal information and payment details.

All transactions are processed through trusted and verified payment gateways, ensuring your data remains private.

🛡️ Your security is our top priority — shop with full confidence at Clickase!

Shipping cost depends on location and order weight.

US & Canada: Free shipping on selected offers or above minimum order value.
International: Charges are calculated at checkout.

Once your order is shipped, you’ll receive a tracking link via email/SMS to monitor your delivery in real-time.

Also, you can easily track your order by logging into your profile.
Go to Profile → My Orders → Track, and you’ll see the latest updates on your shipment.

You can reach our customer support team anytime at support@clickase.com or through WhatsApp at +1 (555) 866-3201.

You can also message us directly via the Chat Support option available on our website.

💬 Our team is always ready to assist you with any questions or concerns.

Yes! We regularly offer special discounts, festive deals, and limited-time promotions on our products.

You can stay updated by subscribing to our newsletter or following us on Instagram @clickaseshop to never miss an offer.

Orders can be cancelled within 24 hours of placing them, as long as they haven’t been shipped.

Once the order is dispatched, it can no longer be cancelled — but you may still be eligible for a return or exchange after delivery.

To request cancellation, please contact our support team at 📧 support@clickase.com or via WhatsApp +1 (555) 866-3201. as soon as possible.

We’re sorry to hear that! If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the product.

Our team will verify the issue and arrange for a replacement or refund as per our return policy.

You can reach us at 📧 support@clickase.com or via WhatsApp +1 (555) 866-3201 for quick assistance.

Yes! 🌱 We care about sustainability and the environment. Many of our products are made using eco-friendly materials, responsible production methods, and recyclable packaging wherever possible.

We’re continuously working toward making our brand more sustainable so that you can shop guilt-free and confidently support an earth-friendly lifestyle.